Instructional Design Intern (Provo, UT)

At SirsiDynix, we are partnering with our clients to create a future in which libraries play a more strategic role within their communities – making sense of the vast world of information and bringing knowledge in all its forms to real people to meet real needs. We provide software solutions and associated services for libraries of all types (academic, public, corporate, government, public/private K-12 schools and special).

We're currently looking for a sharp, energetic and ambitious individual to join our team. We have a full-time, internship opportunity at our Provo, Utah office for an Instructional Designer.

• Works daily with a Learning Management System (LMS) to create learning plans for SirsiDynix customers.
• Assists in Educational Services with tasks related to populating the LMS and maintaining its upkeep. Move new customers into the LMS and set up training plans for newly implemented customers.
• Develops, writes, and maintains information for internal and external audiences, porting new and existing information to an LMS. These materials being developed are educational purposes; they involve an understanding of instructional design methodologies.
• Researches available product information and creates instructionally designed content from those sources.
• Functions as a member of a cross-functional training team in an agile curriculum development environment; collaborates with other departments to create, develop, and maintain training-related concerns. Attends and reports at regular team meetings.
• Performs and implements technical and peer reviews of product documentation.
• Understands different user levels and writes to the appropriate level. Adheres to department standards, including templates and style guides.
• Provides status updates on projects as required by management. Coordinates with other team members on assigned projects.
• Conducts Needs Analysis, creates Learning Objectives, and incorporates instructional design into training curriculum.
• Develops working knowledge of product functional areas as assigned.
• Develops proficiency in the company’s internal processes and department guidelines.
• Creates other media and performs other duties as assigned.

Knowledge and Skills

• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills, and an aptitude for technical concepts.
• Ability to write for different audiences.
• Ability to work in a team environment and independently.
• Ability to work on multiple projects at the same time.
• Experience with Adobe Flash, Adobe Captivate, Microsoft Word, and Microsoft Excel.
• Experience with screen capturing, creating illustrations and diagrams, or graphics manipulation.

• Experience using LMS software (SumTotal preferred).
• Familiarity with and experience in creating content for online delivery a plus.

Education

Bachelor’s degree in Instructional Design, English, Journalism, or Communications is required.

Experience:

12-24 months of previous experience in instructional design, technical writing in the computer software industry, or developing and publishing training or procedural information. Experience in the library industry a plus.